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Terms and conditions

Site owner

Hofmann Creative Agency | namof. | Sole proprietorship | Audiovisual production
Yannick Bertrand Hofmann | Salvan, Valais, Switzerland
namof.ch | hej@namof.ch

Scope

These general terms and conditions apply to all services and contracts concluded between Hofmann Creative Agency (hereinafter “namof”) and its clients. Deviating terms from the client are not recognised unless explicitly agreed in writing.

Services

namof offers in particular the following services:

  • Video production and multicam for live events
  • Photography
  • Design
  • Social Media

The exact scope of services results from individual agreements (quotes, contracts or project descriptions). namof does not guarantee a specific result (e.g. media coverage or reach), but the professional delivery of the agreed services.

Conclusion of the contract

A contract is concluded by:

  • Acceptance of a quote
  • A written confirmation
  • Or the actual start of the collaboration

Prices and payment terms

All prices are in Swiss francs (CHF), unless stated otherwise.

  • Invoices are payable within 14 days
  • A 30% deposit may be requested when the order is confirmed
  • In case of late payment, reminder fees may be charged

Client's duty to cooperate

The client undertakes to provide in good time all information, content and materials needed to deliver the services.

  • Content provided must be accurate, complete and legally permissible
  • The client is responsible for the rights to the materials they provide
  • Delays due to a lack of cooperation may lead to schedule changes or additional costs

Usage rights

After full payment, the client obtains the agreed usage rights to the content produced. Unless otherwise agreed:

  • Raw files and unprocessed materials remain the property of namof
  • Content may only be used within the agreed scope
  • Use for paid advertising (ads) may require a separate agreement

namof may use the content produced for reference and communication purposes (portfolio, website, social media), unless otherwise agreed.

Liability

namof is only liable for damage caused by gross negligence or wilful intent. No liability is accepted for:

  • Indirect damage
  • Loss of profit
  • Marketing goals not achieved

Deadlines

Agreed deadlines are met as far as possible. Delays due to force majeure, technical problems or a lack of cooperation from the client do not give rise to any claim for damages.

Cancellation and termination

One-off services

  • More than 30 days: deposit refunded, minus CHF 150.– administrative fee
  • Between 15 and 30 days: deposit due and retained
  • Less than 15 days: 70% of the total amount is due

If the client requests a postponement, the deposit is transferred to the new date free of charge. In case of force majeure preventing namof from delivering the service, the deposit is refunded in full, without any further compensation.

Recurring contracts

For fixed-term or automatically renewed mandates:

  • Termination must be notified in writing at least 1 month before the end of the current contract period
  • Without proper notice, the contract is automatically renewed for an identical period
  • Services already provided remain payable in case of early termination

Privacy

The privacy policy of namof applies.

Changes

namof reserves the right to amend these terms at any time.

Applicable law and place of jurisdiction

Swiss law applies exclusively. The place of jurisdiction is the canton of Valais.

Last updated: May 2026